
At Construction Business Coach, we help small to medium-sized construction businesses achieve sustainable growth through practical, hands-on coaching.
Whether you’re just starting out or looking to scale, our tailored approach focuses on solving real-world challenges, streamlining your operations, and building a strong foundation for long-term success.
This ensures your business not only thrives but excels in a competitive market.
What Makes Us Different
Industry Experience
With over 40 years of combined experience, our team brings deep knowledge from working with Australia’s leading construction brands.
Tailored Coaching
We customise our strategies to meet the unique needs of each client, ensuring solutions that align with your business goals.
Practical Advice
We provide immediate, practical guidance that you can implement straight away to improve efficiency and boost profitability.
Proven Results
Our clients see measurable improvements in performance, profitability, and client retention.
More than 40 Years
of Combined Experience
We work with ambitious leaders who want their future to be successful and help them achieve extraordinary outcomes.
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Our Mission
Making change across the National Construction sector meshing Recruitment, Procurement and Contractor Improvement efforts to increase overall business profits.
At Critical Personnel, we specialise in combining recruitment and contractor procurement to meet the unique demands of the insurance construction industry. We understand that finding the right talent and securing reliable contractors are not separate challenges—they are two sides of the same coin. By integrating these functions, we help clients optimise their workforce, reduce costs, and boost profitability.
Our approach goes beyond traditional recruitment. We provide a comprehensive solution, working closely with clients to source skilled trades, reliable contractors, and essential permanent staff, from admin and estimators to site supervisors. By focusing on cultural fit, skill alignment, and market needs, we build a workforce that can deliver exceptional results.
Construction Business Coach complements this by offering targeted coaching and support to improve contractor performance. This ensures that your existing contractor base is continuously upskilled and aligned with your project standards. Our tailored coaching solutions help contractors increase their capabilities, so you can trust them with more work, scale your operations, and protect your profit margins.
Together, Critical Personnel and Construction Business Coach offer a unique, integrated service that streamlines recruitment, enhances contractor quality, and provides strategic support, giving you a competitive edge in the market. We help you attract, build, and grow your team efficiently, enabling better project delivery and sustainable business growth.

Our Team

Drew
Marketing | Operations | Sales | Technology
- Digital and Marketing Strategies
- Operational Improvements
- Sales Enhancement
- Business Design for optimal functionality
History
- Early adopter of cloud migration
- Successfully sold a seven-figure business
- Implemented Salesforce and HubSpot in multiple businesses
- Achieved No. 1 Google ranking
- Holds an Executive MBA from QUT (2010)
- Expertise in marketing strategy, digital strategy, CRM integration, and recruitment
Sean
Marketing | Automation | Technology
Sean is your go-to expert for all things digital. His extensive experience in:
- Social media marketing
- Paid traffic and Google Ads
- Website creation and SEO
- CRM integration and data optimisation
History and Expertise:
- Over 17 years in digital marketing
- 10 years focused on the building and construction sector
- Proficiency in tools like Google Drive, Canva, and Chat GPT


Gordon
Operations | Sales | Technology
Gordon aims to enhance your business effectiveness through technology. With experience consulting for ASX-listed companies and transitioning SMEs to the cloud, he excels in:
- Technology consulting for ASX entities
- Data migrations and security at scale
- Software integrations
- CRM functionality
History and Expertise:
- Built and sold two technology businesses
- Early adopter of cloud technology
- Operations experience with large-scale data projects
- Expertise in business software integrations and outsourced CTO services
Shabina
Operations | Administration
Shabina’s passion lies in creating efficient internal processes, enabling your business to look forward and grow. Her extensive background includes:
- Construction administration and scheduling
- Training and development
- Data and file management
- Executive assistant support
History and Expertise:
- Worked at BADGE Constructions and Xstrata
- Expertise in client procedures and office management
